Real Time emotional analytics
QA7 can analyze customer and agent emotions during live calls, detecting spikes in stress, anger, or disengagement. When emotional events occur, the system can instantly alert supervisors to step in if necessary, preventing issues from escalating.
Brand Identity
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Marketing Camp
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PROACTIVE SUPPORT
Manifest Technology Group is committed to delivering call center solutions that empower businesses to lower costs, increase revenue, and enhance customer retention. By tracking emotional developments, QA7 can help identify agents who may be struggling, offering an opportunity for managers to intervene with supportive actions or additional training.
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Byte Wave
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Automaticalerts
Automaticalerts
QA7 continuously scans for problematic scenarios that could negatively impact customer satisfaction or business outcomes, enabling supervisors to address issues proactively.
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Complete project
utting Edge
DigitalSolutions
Revolutionizing Tech
utting Edge
DigitalSolutions
Offline data mining
